Now Hiring - Pharmaceutical Service Sales Inhouse in Wilmington, DE

The main focus of the Service Sales Inhouse position is to effectively and efficiently support the sales of our BPS Instrument Service offerings with heavy focus on renewals of Service Level Agreements (SLA’s) (Contracts for Preventative Maintenance). This individual will be directly supporting Customers as well as the service sales activities of the Service Specialists in the field, Field Service Engineers, amongst others. They will also review Service quotes as needed for accuracy and compliance to service level parameters. In addition, they will develop opportunities for planned maintenance, and prepare and quote contracts (SLA’s) for smaller accounts and start-ups. Disciplinary reporting will be to the Service Sales Manager. This role requires excellent organizational skills and high customer focus to respond to requests promptly and professionally

What you will accomplish together with us:

• Support the field sales team with small or one-off renewals or basic contracts
• Maintain the team e-mail box and assign as necessary to field sales specialist
• Be first point of contact for new leads and provide first response information in conjunction with Service Sales Manager.
• Support field sales specialist with legal issues, i.e. Terms and Conditions, MSA and associated work.
• Help support Pipe Drive and Panda Doc
• Develop targeted sales campaigns in conjunction with in-house marketing
• Support various Industry events and Trainings
• Actively participate in Weekly departmental conference call and Bi-weekly service contract discussions
• Monitor service contract reports and assign upcoming renewals as required
• Communicate effectively and in a timely manner with management, coworkers, and customers, including responding by E-mail and phone. Ensure status of milestones is communicated internally and externally.
• Other duties as assigned

What will convince us:

• Associates degree in Business, Administration/Marketing or Comparable Experience
• Combination of industry experience and or technical/military training
• Proficiency in MS office software, including Outlook, Word, and Excel
• Excellent written and oral communication skills
• Preferably 5 years Sales, or Sales Support preferably in the Biopharmaceutical industry
• Valid Driver's License and Passport
• Ability to travel both with in USA and worldwide
• Occasional travel (10%)

As a federal contractor subject to Executive Order 14042, we require all of our employees to be vaccinated as a condition of employment, subject to reasonable accommodations for reasons related to a disability or for religion. If you require an accommodation, we will discuss this with you should an offer of employment be extended to you.

Identification with our core values: Sustainability, Openness, Enjoyment

What we offer

Sartorius’ ambition is to simplify progress in the bio-pharmaceutical industry to help translate scientific findings into new therapeutics faster and more efficiently. Nearly 10,000 employees at more than 60 sites are working together on achieving our goal: Better health for more people. And together, we have grown strongly over the past years. Enjoy the advantages of working with a global player:

• Opportunity for international career development:

a global network offering seminars and training sessions, expert and manager career paths

• Open and highly collaborative culture: mutual support within teams and working as equals, team spirit and international collaboration
• Ambitious goals: Sartorius plans to double its sales revenue approximately every five years and expects to grow its global team to approximately 15,000 people in 2025.

All qualified applicants will be considered for employment without regard to race, color, religion, sex or national origin. We are also an equal opportunity employer of individuals with disabilities and protected veterans.

Job Type: Full-time

Pay: $70,000.00 - $73,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Referral program
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Holidays
• Monday to Friday

Ability to commute/relocate:

• Wilmington, DE: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location